What to expect during your first several weeks starting at Invo
Onboarding FAQs for Your First Day
1. Who will reach out to me for onboarding?
Ans: An Onboarding Specialist will reach out to you to help you get started on your new hire journey and introduce you to your manager.
2. What will be the first step in the onboarding process?
Ans: The completion of paperwork will be the first step in the onboarding process.
3. Will I receive Salesforce training during onboarding?
Ans: Yes, you will receive Salesforce training during onboarding, including timecard tips such as Hourly Timecard Entry and Professional Development Expense Entry.
4. How will I receive my company email address?
Ans: You should have received an email address prior to your first day. Please reach out to Invo IT support should you need assistance with your company email address.
5. How often should I check my company email address?
Ans: We expect all employees to check their company email address at least 2-3 times per week, as important information from the Human Resources Department will be sent to that address.
6. What is the UKG Portal and why is it important?
Ans: The UKG Portal is where you can update your W-4 and Direct Deposit information, check your online pay stubs, and request PTO. It is important to update this information to ensure a smooth first payroll for you.
7. How can I log into the UKG Portal?
Ans: The URL for the UKG Portal is https://e15.ultipro.com. Your username will be your first initial + last name + year of birth, and your default password will be your date of birth in MMDDYYYY format.
8. What should I do if I need help with the UKG Portal?
Ans: You can find the UKG instruction guide from your Onboarding Specialist to help you through different changes or processes that you may need to complete during your onboarding. Please be sure to review, verify and update, if necessary, any personal information including address, phone number and email address. If you need additional help getting started, contact Human Resources on UKG Portal Assist or call 866.468.6471
Packing Your Bag: New Hire Orientation
Join a live New Hire orientation which provides new team members with the tools and resources to help you plan for a successful start of the school year. Orientation is held virtually every Tuesday at 5:00pm EST. This is an optional event and hosted through Microsoft Live Teams link below. Please keep in mind that you might not have access to the systems immediately.
Note: Hawaii team members meet for live orientations every Tuesday at 11am.
Explore More! Sign Up for an Onboarding Professional Development Workshop
Join us for our voluntary professional development workshop, The ABCs of School-Based Practice. This comprehensive workshop will provide you with an overview of what to expect in the wonderful world of school-based practice and will be your first step on the path to success in this unique setting. In this session, you will cover key topics such as the laws that govern the services you will provide (IDEA and Section 504), the different types of service plans (IEPs, IFSPs and 504s), and how your role supports the students and districts we serve. On top of that, you'll also participate in discipline-specific break-out groups with our clinical leaders and your fellow new hires in your field to learn about your distinct role and answer any questions that you may have.
Pre-register for a workshop by filling out the form below!
Please note: These optional training workshops are offered free of charge and intended as an overview which do not include CE credit.
Thursdays at 4:00PM EST/1:00PM PST/10:00AM (HWT)
Zoom Meeting ID: 842 3747 0383. -- Passcode: 154371
Onboarding Workshops are presented by Invo's clinical leaders and will be offered starting mid-July to October. Professional Workshops will start in October and more details will be sent later this summer to register. Can't make it to one of the scheduled onboarding workshops? Check back soon for a webinar recording posted to this site. We hope to see you there!