Get Ready to Shine Your Light! 

Greetings and a warm welcome to you! We are excited to have you as a part of the Invo Nation. In order to make your onboarding process as smooth and efficient as possible, we have created this site to give you a comprehensive overview of what you can expect in your first few months with us. You will also have the support of an Onboarding Specialist who will be there to assist you every step of the way as you become acquainted with your new manager, team members, and HR resources. We are thrilled to have you on board and look forward to seeing all that you will accomplish with us at Invo Companies.

Sign up for a Thera-Chat

Passport to Invo Nation

Are you ready for an adventure with Invo? We're excited to kick off the school year with you, and we've got just the thing to make sure you're fully prepared for your career journey with us. Your Passport to Success to all things Invo starts from onboarding, new hire orientation events, professional development workshops and meeting your new team members! This passport itinerary has got you covered. Sign up for any of of our orientation events and get opportunities to win some fun prizes this summer. And let's be honest, who doesn't love a good prize? Let's make this the best start to your career yet. Are you in?

What to expect during your first several weeks starting at Invo

Onboarding FAQs for Your First Day


1. Who will reach out to me for onboarding?

Ans: An Onboarding Specialist will reach out to you to help you get started on your new hire journey and introduce you to your manager.

2. What will be the first step in the onboarding process?

Ans: The completion of paperwork will be the first step in the onboarding process.

3. Will I receive Salesforce training during onboarding?

Ans: Yes, you will receive Salesforce training during onboarding, including timecard tips such as Hourly Timecard Entry and Professional Development Expense Entry.

4. How will I receive my company email address?

Ans: You should have received an email address prior to your first day. Please reach out to Invo IT support should you need assistance with your company email address.

5. How often should I check my company email address?

Ans: We expect all employees to check their company email address at least 2-3 times per week, as important information from the Human Resources Department will be sent to that address.

6. What is the UKG Portal and why is it important?

Ans: The UKG Portal is where you can update your W-4 and Direct Deposit information, check your online pay stubs, and request PTO. It is important to update this information to ensure a smooth first payroll for you.

7. How can I log into the UKG Portal?

Ans: The URL for the UKG Portal is https://e15.ultipro.com. Your username will be your first initial + last name + year of birth, and your default password will be your date of birth in MMDDYYYY format.

8. What should I do if I need help with the UKG Portal?

Ans: You can find the UKG instruction guide from your Onboarding Specialist to help you through different changes or processes that you may need to complete during your onboarding. Please be sure to review, verify and update, if necessary, any personal information including address, phone number and email address. If you need additional help getting started, contact Human Resources on UKG Portal Assist or call 866.468.6471

First Day

See FAQs for First Day of Onboarding at Invo. Your Onboarding Specialist will reach out to you for onboarding completion of paperwork.

Encounter and Engage 

Meet your new supervisor(s) and team member to learn more about role expectations, duties, departmental organizational chart and team introductions.

Onboarding Specialist Check Ins

You will receive an email within 5 days of your start date with information regarding benefits enrollment, 401k, payroll info, information for new hire orientation, instructions how to use People Assist Portal, and Salesforce training for timecard tips such as Hourly Timecard Entry and Professional Development Expense Entry,

Get started in the UKG Portal and update your W-4 and Direct Deposit information, check your online pay stubs, and request PTO.

HR Questions? You can contact HR using UKG's People Assist portal or call 866.468.6471.

Explore More! Onboarding Professional Development Workshop

Join an Onboarding Professional Development Workshop: The ABCs of School-Based Practice to get an overview of professional resources and get you started on the path to success! This workshop will provide you with an overview of what to expect in the wonderful world of school-based practice and will be your first step on the path to success in this unique setting. See Sign up form below.

Enroll in Benefits or 401(K) 

Enroll in Benefits

FULL TIME EMPLOYEES ONLY (Excluding Standard Pay & PT). Please refer to your employment offer for details. You are eligible for benefits on the first of the month following 30 days of employment. You will have 60 days from your start date, to enroll in your benefits. It's best to enroll before your eligibility date so you will have your coverage cards when your benefits take effect. You will need to visit our online enrollment site to elect coverage for any of the following: medical/prescription, dental, vision, supplemental life insurance, supplemental AD&D insurance, and flex spending. I have included directions on how to use the online enrollment site below, but they are also included in the benefit guide.

Benefits Enrollment

You are eligible for 401(k) savings plan on the first of the month following 30 days of employment. You are able to defer up to 100% of your pretax dollars, subject to IRS limits. Our 401(k) is administered through Charles Schwab. Default User ID is your Social Security Number. Password 8 digit date of birth (MM/DD/YYYY) If you have questions, call the Retirement Plan Hotline at 1-(877) 343-2791. M-F 9:00 a.m. to 5:00 p.m. EST Password resets can be completed by sending an e-mail to support@usi.com.

Sign up for 401K

Packing Your Bag: New Hire Orientation 

Join a live New Hire orientation which provides new team members with the tools and resources to help you plan for a successful start of the school year. Orientation is held virtually every Tuesday at 5:00pm EST. This is an optional event and hosted through Microsoft Live Teams link below. Please keep in mind that you might not have access to the systems immediately.

Note: Hawaii team members meet for live orientations every Tuesday at 11am.

New Hire Orientation Join Live

Explore More! Sign Up for our NEW Onboarding Thera-Chat Series 

Introducing our new Professional Development Series: Thera-Chats. Thera-Chat is a free hour-long webinar presented by members of Invo Clinical Leadership team. Thera-Chat topics vary each month and are held virtually on the 1st Tuesday and 3rd Thursday of each month. Please note, Thera-Chats are optional to attend but would love to have you join us for the topics most helpful to you!

February 2024 Topic: Helping Children Make Sense of their World - An Introduction to Sensory Processing for non-OT's

Do you hear a lot about sensory processing, or hear people saying things like, "Oh that's sensory!" , but you're not really sure what that means?? Join us to learn about the basics of the sensory systems and how their functions impact students' development, attention and behavior, including introductory information to address sensory processing challenges in the school environment.

Presenter: Heidi Lockett, OTR/L is an Invo Clinical Manager located in the Northern California region. She has been an occupational therapist for 37 years and has been working with children who have sensory processing challenges for more than 27 years. Her pediatric experience includes providing OT in schools, therapy clinics, and early intervention services in the home. Heidi loves helping children make sense of their world!

Pre-register for a Thera-Chat by filling out the form below!

Please note: Thera-Chats are offered free of charge and do not include CE credit.

4:00PM EST/1:00PM PST/10:00AM (HWT)

Live Zoom Link Here

Zoom Meeting ID: 842 3747 0383. -- Passcode: 154371

Check back soon as we add topics every month. We hope to see you there!